John Paulo Abalos

Details

Tanza, Cavite 4108
———————7462
pauloabalos08@gmail.com

Educational Background

Tertiary Education: Don Bosco Technical College Mandaluyong City
Degree Program: Bachelor of Science in Information Technology
Year Graduated: 2015

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Employment History

Indra Philippines Inc.
Tower 1 Rockwell Business Center, 1 Ortigas Ave, Pasig, 1609 Metro Manila
September 2015 to Present

Position: Senior Software Engineer
Project: Customer Management System
Team: Infrastructure and Operations Management
Duties and Responsibilities:

• Operations:
  • Lead of assigned Team
  • Analyzing interfaces from IBM Integration Bus (IIB)
  • Contribution on deployment activities and post implementations from Dev environment to Production
  • Contributing on data transition of legacy system to new system
  • Supports business team on inquiries and Data Modifications / Data Extractions
  • Maintains ITIL (Information Technology Infrastructure Library) standards for the day-to-day operations
  • Maintains ISO (International Organization for Standardization) for the documentations
  • Analyzing and Monitoring Request on a Ticket bases system
  • Providing workarounds and contingencies for the Business Process Team.
  • Incident Handling
  • Problem Handling
• Automations:
  • JIRA functionality automation and minor tasks through UI Path RPA
  • Automated data extraction through Java and Oracle SQL.

Global Hospitality Solutions (GHS)
12F, Trion Towers, 8th Avenue Corner, McKinley Pkwy, Taguig, Metro Manila
July to September 2015

Position: IT Programmer
Project: Hotelier Reward System
Duties and Responsibilities:

• Responsible to assist IT head
• Enhance GHS’ core platform to be recognized as a preferred Loyalty Marketing Platform globally

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Skills

• Programming Laguages:
  • Java
    • Reading: 8
    • Writing: 7
  • Oracle SQL / MySQL 9
  • Shell 7
  • UIPath 7
  • Python 6
• Data Analytics:
  • Data Science 8
  • Data Story Telling 7
• Tools / Operating Systems:
  • Oracle SQL Server 9
  • Eclipse 8
  • PowerBI 6
  • SOAP UI 7
  • UIPath 7
  • JIRA 7
  • Windows 9
  • Linux 7
  • Microsoft
    • Excel 9
    • Word 8

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Trainings

Title	Year	Location
Python	2022	W3Schools
UIPath RPA REF Framework	2021	Udemy
Robin RPA	2021	Documentation
ITILv4 Online Training	2020	Udemy
Google Cloud Platform (GCP)	2020	Udemy
Wireshark	2019	Udemy
Power BI	2019	Indra Philippines Inc
ITIL Foundation v3	2018	Indra Philippines Inc
Excellence in Leadership Level 1: Winning Attitudes for Success	2018	Asian Institute of Management
Excellence in Leadership Level 2: Developing culture of Personal Excellence	2018	Asian Institute of Management
Agile	2017	Indra Philippines Inc
Tableau	2017	Indra Philippines Inc
IIB (IBM Integration Bus)	2016	Indra Philippines Inc
Advanced Excel	2016	Indra Philippines Inc

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Certifications

Title	Year	-
CPR/AED/First Aid	2020-2022	Philippine Red Cross
ITIL Foundation Level 3	2018	PeopleCert